VeriSM™ Plus – Exam Voucher (ITSM)

Who is this certification for?

VeriSM™ Plus has been created to offer professionals with a background in (IT) Service Management the opportunity to bridge into VeriSM™ Foundation. Candidates who already have a Service Management Foundation certification (for example EXIN IT Service Management based on ISO/IEC ISO 20000, EXIN BCS SIAM, IT4IT or ITIL) only have to successfully pass VeriSM™ Plus to attain the full VeriSM™ Foundation certification.

Main subjects

The Service Organization
People and Organizational Structure
The VeriSM™ Model
Progressive Practices
Innovative Technologies
Getting Started

Required reading

VeriSM™ – A service management approach for the digital age
Claire Agutter, Rob England, Suzanne D. Van Hove, Randy Steinberg
Van Haren Publishing: December 2017