Curriculum
- 7 Sections
- 10 Lessons
- 52 Weeks
Expand all sectionsCollapse all sections
- Introduction1
- Course Modules3
- 2.3Module 1: How to plan and build a service value stream to create, deliver and support services480 Minutes
- 2.4Module 2: How relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams680 Minutes
- 2.5Module 3: How to create, deliver and support services480 Minutes
- Mock Exams1
- Syllabus1
- Appendix A - CDS Handouts (Full size process flows)1
- Glossary of terms1
- Take the exam and get certified!2
Module 1: How to plan and build a service value stream to create, deliver and support services
Next