Curriculum
- 7 Sections
- 14 Lessons
- 52 Weeks
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- Introduction1
- Course Modules7
- 2.3Module 1: Understand the key concepts of Direct, Plan & Improve480 Minutes
- 2.4Module 2: Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
- 2.5Module 3: Role of Governance, Risk and Compliance (GRC) and to integrate the principles and methods into the service value system
- 2.6Module 4: Key principles and methods of continual improvement for all types of improvements
- 2.7Module 5: Key principles and methods of communication and organizational change management to direction, planning and improvement
- 2.8Module 6: Key principles and methods of measurement and reporting in direction, planning and improvement
- 2.9Module 7: DPI ITIL Strategist
- Mock Exam1
- Syllabus1
- Appendix A1
- Glossary of terms1
- Take the exam and get certified!2
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